Network Maintenance

All maintenance warranties eventually come to an end for all hardware equipment. Without a clear strategy in place, inefficiency, risk, and high costs can burden IT departments. We provide data center maintenance services that reduce hard costs and create time by freeing resources to focus on company innovation and productivity.
Axiom Maintenance Services help:
- Minimize costly downtime
- Reduce Risk
- Improve efficiency
- Realize significant savings on IT maintenance and warranty support
- Consolidate and streamline support across multiple platforms and networks
Axiom Maintenance Services offers customized, flexible and comprehensive hardware support:
Hardware Maintenance for Networking Platforms
- Covers all components within the system
- Active OS support and unique for each OS
- Support and SLA will reflect on a case-by-case basis
- Schedule system reviews and monitoring for pre-failure alerts for pre-event resolution
Service Levels:
Axiom offers flexible Service License Agreement (SLA) terms. Designed for the users’ needs and their unique IT installation base, AMS service levels can be designed around each client’s requirements.
Maintenance agreements are typically sold on an annual basis. The most popular are 1, 2, or 3-year contracts.
AMS service levels are stated under a standard protocol:
- Hours per day
- Days per week
- Contracted response time in hours
- 9x5x4
- 24x7x4
- 5x8xNBD
Data Center Maintenance - 1 year | |
SKU | Description |
AMS24741YR-AX | Axiom Maintenance Services - 1 Year SLA 24X7X4 |
AMS85NBD1YR-AX | Axiom Maintenance Services - 1 Year SLA 8X5XNBD |
AMS9541YR-AX | Axiom Maintenance Services - 1 Year SLA 9X5X4 |
AMSTAC1YR-AX | Axiom Maintenance Services - 1 Year SLA TAC Only |
Data Center Maintenance - 2 year | |
SKU | Description |
AMS24742YR-AX | Axiom Maintenance Services - 2 Year SLA 24X7X4 |
AMS85NBD2YR-AX | Axiom Maintenance Services - 2 Year SLA 8X5XNBD |
AMS9542YR-AX | Axiom Maintenance Services - 2 Year SLA 9X5X4 |
AMSTAC2YR-AX | Axiom Maintenance Services - 2 Year SLA TAC Only |
Data Center Maintenance - 3 year | |
SKU | Description |
AMS24743YR-AX | Axiom Maintenance Services - 3 Year SLA 24X7X4 |
AMS85NBD3YR-AX | Axiom Maintenance Services - 3 Year SLA 8X5XNBD |
AMS9543YR-AX | Axiom Maintenance Services - 3 Year SLA 9X5X4 |
AMSTAC3YR-AX | Axiom Maintenance Services - 3 Year SLA TAC Only |